Helping you understand, measure
and communicate your Social Impact
You only get one chance to tell your story so make the most of it.

Evaluation of the Food & Friendship Escorted Shopping Scheme

In 2015 Gauge NI carried out a Social Return on Investment (SROI) evaluation of the Northern Health and Social Care Trust’s (NHSCT) Food and Friendship Escorted Shopping Scheme. The escorted shopping scheme was a pilot project which saw 6 vulnerable, isolated, older people living in the Ballymena area avail of a befriending and food shopping service with a volunteer each week. 
A team of volunteers who had received nutrition training supported the older people to carry out their food shopping once a week over a 6 month period. The volunteers collected the older people at an agreed time, took them to the supermarket, helped with their shopping providing advice if necessary and then helped to unpack their shopping at home. They also had the opportunity to get a snack at the supermarket cafe and build up a friendship.
NHSCT commissioned Gauge NI to carry out a SROI evaluation of the project. We spoke to Senior Health Promotion Officer (Older People) Yvonne Carson about how they found the process.
Why did you decide to measure the impact of your work?
In this instance we wanted to use an evidence based tool which would measure the social and economic value of the work we undertook, in this case an escorted shopping scheme for older people. 
How have you used your SROI report?
We have used the report to inform stakeholders of the benefits of the escorted shopping scheme and we have discussed the outcomes within a conference we hosted last year. We also shared the report with senior colleagues who were impressed and as a result details were sent out to apply for another tender.  
How did you find the process of measuring the impact?
We found the process seamless, straightforward and professional. We held regular meetings to discuss progress and kept in touch through emails and phone calls.
If you would like to discuss how Gauge NI can help you evaluate a project or to find out more about social impact measurement, get in touch with us on 02890 234414 or
Call us: 028 9043 6400
Gauge NI: 15-17 Grosvenor Road, Belfast, BT12 4GN